VS Private Tours | Delivery Policy

Making your Booking
Your booking will only be a confirmed booking when VS Private Tours has issued a confirmation voucher referring to the relevant booking reference number. VS Private Tours will only do this when it has received the payment in full.
You confirm that you are at least 18 years of age. All bookings are personal to you and whether your booking may be sold, assigned or otherwise transferred is dependent on the supplier of the hotel accommodation or other travel components.

Before you book and before you travel, it is your responsibility to check to see whether or not the Foreign Affairs Office has issued travel advice or warnings about your destination. VS Private Tours strongly recommends that you consider any relevant advice from the Foreign Affairs Office or your own Government’s travel advisory service advice prior to making your booking. VS Private Tours has no responsibility to advise you about these matters.
Before you book and before you travel it is also your responsibility to ensure that you and all those travelling with you have a valid passport and any necessary visa and that you have obtained any necessary vaccinations to gain entry to any country you are visiting. It can often take some time to obtain a passport or visa and therefore you should apply well in advance. In peak periods it is advisable to allow at least 4 weeks. VS Private Tours recommends that you check passport/visa requirements with the Embassy or Consulate of the country you intend to visit and that you consult your GP regarding health requirements. VS Private Tours will have no liability to you if you or any member of your party travels without the correct passport and visa or without the necessary vaccinations.

Please notify VS Private Tours at the time of booking if you are of limited mobility, or have any other disability or require special assistance. If so notified VS Private Tours will ask its suppliers to accommodate your needs. VS Private Tours cannot guarantee that its suppliers will be able to accommodate your needs and is not in a position to require them to do so. Even though VS Private Tours communicates your needs to its suppliers VS Private Tours does not accept any liability to you for any failure by suppliers to satisfy your needs and will not be liable to you for any losses you may incur in the event that VS Private Tours or its suppliers are unable to accommodate your requirements.

The time prior to travel and up until which bookings will be accepted by VS Private Tours on your behalf is dependent on the supplier of the hotel accommodation or other travel component/s. Bookings for accommodation require at least one full name for each room. Please check your details carefully before you book as incorrect or incomplete details may result in the booking being cancelled and you may be charged a fee to cover any resulting administration costs incurred by Bahwan Travels in having to amend or cancel any bookings made by you.
VS Private Tours reserves the right to refuse, at its sole discretion, any booking you seek to make through VS Private Tours.
VS Private Tours may, at its discretion, charge you an Offline Booking Fee for any offline bookings made by you via VS Private Tours Customer Services Team.

Payment terms
Payment in full is required at the time of booking. Payment should be made through Online Payment Link or via Bank Transfer to our company's Bank account in Muscat, Sultanate of Oman.

Delivery of services
Once the full payment is received to our Bank Account in Muscat, VS Private Tours will send you Hotel and Tour Vouchers with all detailed program of your paid trip. From this moment, VS Private Tours guarantes the delivery of its services to you.